WHAT AN HONOR!
HIRED HANDS HOMECARE Receives
2022 Best of Home Care® – Leader in Experience Award
Hired Hands Homecare is extremely proud to announce winning the distinguished 2022 Best of Home Care –Leader in Experience Award from Home Care Pulse, the leading national firm in Quality Assurance and Experience Management for the home care industry. The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics.
This accomplishment demonstrates our long-term dedication to excellent care and quality improvement. Over a 12-month period, Hired Hands received the highest client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Hired Hands Homecare management team set goals to reach the highest level of Quality possible, for both their Clients and Caregivers alike.
“Quality Assurance has been a daily focus since our family started our company TWENTY-EIGHT years ago,” says Mark Winter, President. “Our entire management team strives to deliver the highest levels of satisfaction to our outstanding Caregivers, which in turn results in extremely satisfied clients and families served. Being awarded the coveted Leader in Experience Award is the highest compliment we could receive, considering that it comes directly from true satisfaction ratings throughout the year from our Clients and Caregivers alike. A huge congratulations goes out to our entire team.”
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like HIRED HANDS that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Hired Hands has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show and celebrate that proof of quality.”