Leading the Senior Care Experience!

Hired Hands Homecare’s Team Sonoma, proudly sporting their new Leader in Experience t-shirts!

We’re extremely proud to wear this badge of honor from Home Care Pulse, the leading national firm in Quality Assurance and Experience Management for the home care industry. The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest quality metrics.

This accomplishment demonstrates our long-term dedication to excellent care and quality improvement. Over a 12-month period, Hired Hands received the highest client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more.

“Quality Assurance has been a daily focus since our family started our company TWENTY-EIGHT years ago,” says Mark Winter, President. “Our entire management team strives to deliver the highest levels of satisfaction to our outstanding Caregivers, which in turn results in extremely satisfied clients and families served. Being awarded the coveted Leader in Experience Award is the highest compliment we could receive, considering that it comes directly from true satisfaction ratings throughout the year from our Clients and Caregivers alike.”